Account Manager

Full-Time - Hybrid - New York, US

About BRIA AI

Bria is a pioneering enterprise-grade Generative AI platform founded 5 years ago and backed by prominent investors, including Intel Capital, GFT, Entree Capital, and Getty Images. Our platform empowers builders in enterprises to build and integrate Gen AI-based solutions without the risks of copyright, privacy, or AI regulatory violations while ensuring controllable and predictable content generation. At the core of our technology lies a groundbreaking attribution engine that solves one of the hardest challenges in generative AI - fair compensation for artists and data owners whose work contributes to AI training. This commitment to responsible AI isn't just a feature; it's fundamental to our DNA, enabling a sustainable AI economy where Gen AI technology, data ownership, and responsible AI participation coexist.

We serve innovative enterprises across various sectors, providing them with a comprehensive suite of GenAI tools, including image generation, editing, and tailored generation capabilities using API, source code available, or DIY approaches, all built on top of our proprietary foundation models trained on 100% licensed data. Our platform is trusted by industry leaders, including Publicis, WPP, Universal Music, Getty Images, P&G, and Renault, to name a few, who rely on Bria to power their next generation of AI-driven products and services while maintaining full compliance and brand consistency.

Position Overview

Our team is seeking an ambitious Account Manager (AM) with a flair for sales and a passion for technology. This role is perfect for someone who thrives in the fast-paced world of tech, bringing a strategic mindset to cultivate lasting relationships and drive revenue growth. The AM is a pivotal role focused on nurturing and expanding relationships with high-value enterprise clients using our developer platform. This individual will align the platform’s capabilities with the strategic goals of clients to maximize adoption, ensure satisfaction, and drive revenue growth. The AM serves as a trusted advisor, advocating for client needs while identifying opportunities for deeper integration, upselling, and long-term growth.

Key Responsibilities

Relationship Management

• Build and maintain strong, long-term relationships with enterprise clients and key stakeholders.

• Serve as the primary point of contact for strategic accounts, ensuring a seamless client experience.

• Understand clients’ business models, goals, and challenges to offer tailored solutions.

Revenue Growth & Expansion

• Drive account growth by identifying upsell and cross-sell opportunities. Achieve and exceed sales targets.

• Develop account plans and strategies to achieve revenue targets and renewals.

• Collaborate with Solutions, Marketing, and Product teams to present new features, solutions, and product roadmaps.

• Efficiently manage deals, including documentation of all communications and actions.

• Execute lead generation, sales, pricing, contract negotiations, and other activities essential for revenue growth among existing accounts.

Adoption & Engagement

• Ensure clients are effectively using the platform to meet their objectives.

• Analyze usage patterns and KPIs to identify opportunities for improvement and increased engagement.

• Host regular business reviews to align on progress, goals, and next steps.

Advocacy & Escalation

• Advocate for clients’ needs within the company, influencing product development and support priorities.

• Proactively address challenges, serving as the escalation point for complex issues.

• Deliver exceptional customer service to maintain trust and satisfaction.

Strategic Planning & Collaboration

• Collaborate with marketing, product, solutions and engineering teams to develop custom solutions for enterprise clients.

• Partner with customer success and solution teams to ensure effective onboarding and enablement.

• Monitor industry trends and competitor activity to identify opportunities for innovation and differentiation.

• Willingness to travel 25% to 50% of the time.

Skills & Requirements

Required

• Industry Experience: 8+ years in account management, customer success, or sales within a B2B SaaS or developer platform with a history of increasing responsibility.

• Technical Expertise: Strong understanding of APIs, SDKs, cloud platforms, and software development workflows.

• Business Acumen: Ability to understand and align with clients’ strategic goals and industry trends.

• Interpersonal Skills: Exceptional communication, negotiation, and relationship-building skills.

• Problem-Solving: Proactive in identifying challenges and delivering innovative solutions.

• Data-Driven: Comfortable working with data to inform decisions and present insights.

• Strong problem-solving abilities and a creative approach to developing solutions.

• Highly resourceful with a commitment to continuous learning and improvement.

• Proactive mindset, able to quickly get up to speed by communicating with/learning from colleagues in other locations.

• Exceptional attention to detail with the capacity to strategically plan and manage multiple tasks and projects concurrently.

Preferred:

• Experience working with large-scale enterprise in a developer-centric environment.

• Familiarity with CRM tools (e.g., Salesforce, HubSpot).

• Previous experience in technical roles (e.g., developer, solutions engineer) is a plus.

• Background in selling to media & entertainment, creative tools and workflow platforms, ecommerce, CPG, gaming and agencies a plus.

Why Join BRIA AI?

If you are driven by innovation and motivated by the challenge of shaping the future of visual generative AI, we would love for you to apply. You can make a significant impact in an exciting and rapidly evolving field.

*BRIA AI is an equal opportunity employer that fosters a diverse and inclusive work environment where all ideas and innovations flourish.

Requirements added by the job poster

• Commute to this job's location
• No need for visa sponsorship